Here’s your tailored Refund and Return Policy:
Refund and Return Policy
At Dant Yoddha, customer satisfaction and trust are our priorities. Please review our policy below for refunds, returns, and cancellations:
1. Refund Eligibility
- Refunds are applicable only for damaged items if reported within 2 days of delivery.
- Products must be unopened, and a 360° video of the package opening must be provided as proof.
2. Return Process
- Damaged items must be returned within 7 days of delivery.
- Our company bears the cost of return shipping for eligible returns.
3. Exclusions
- Refunds are not provided for dissatisfaction or opened items.
4. Refund Method
- Refunds are processed to the original payment method within 5-10 business days after receiving the returned item.
- No additional fees are charged for processing refunds.
5. Order Cancellations
- Cancellations within 7 hours of order placement are free of charge.
- For cancellations after shipment, a cancellation fee will be applied.
6. Defective or Incorrect Items
- Defective or incorrect items must be reported within 2 days of receiving the order for a replacement or refund.
7. Support and Contact
For any issues or queries related to refunds, returns, or cancellations, please contact us:
- Email: dantyoddhaofficial@gmail.com
- Support Hours: 11 AM – 7 PM (Monday to Saturday)